Monitors

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Monitors

This option enables you to create and configure the following monitors and also associate them to the devices.
Custom Monitors
MSP Center Plus has the option to create Custom Monitors and add them to devices.  To create a Custom Monitors click on Click here. You can also add custom monitors by clicking on Add New Custom Graph from Actions tab.


Monitor Properties
Parameter
Descritpion
SNMP OID
Enter the OID if you know or click on the Select button inorder to load the MIB browser and select the OID from it.
Monitor Name
Enter the monitor name
Display Name
Enter the display name
Polling Intervals (mins)
Enter the time duration between consecutive polls.
Units
Unit of the monitor. Example: Mbps, GB, % etc.
Enable Threshold
Enabling this option will allow you to set threshold limits.



Threshold Settings (optional)
Parameter
Description
Threshold LimitThe threshold value of the monitor.
Threshold Check  Monitor Value is ___ threshold limitTo send alarms if the monitor value exceeds, equals or falls below the threshold limit. Select greater than, or equals or lesser than accordingly.
Alarm MessageTo send alarms if the monitored value exceeds, equals or falls below the threshold limit. The message typed here will be displayed as the alarm message.
Severity of the AlarmSelect the severity type of the alarm. Select Attention, Trouble or Critical accordingly.
Generate Alarm, only if threshold is violated ___ consecutive timesAlarm will be generated, only if the threshold value is violated consecutively for the specified number of times. Enter an integer value accordingly. Default value is 1.

Clear Alarm Generation
This is done inorder to clear the generated alarm.
Parameter
Descritpion
Threshold Check Monitored value is___ threshold limit.This will change automatically according to the value selected in Threshold Check Monitored value is___ threshold limit (next to Threshold Limit from top).
Rearm ValueThe rearm value is used to prevent assigning the same status to a monitor every time it is polled. If a monitor  has violated the threshold limit its status shows Violated. Only if the monitored value satisfies the above selected condition with the rearm value during the consecutive polls, its status will be changed to Normal.


Finally click on Submit to add the custom monitor.

Loading the MIB and Selecting the OID
  • In the opened MIB browser click on the Load Mib button to load the MIBs for selection.
  • Select the respective MIB and click on Load.
  • After loading the MIB, select the OID for which you want to create the custom monitor. Click on OK.
URL Monitors
With this monitor you can monitor the web sites. Many business enterprises require continuous monitoring of their web sites, as the failure of their sites might have an impact on the business. You can monitor global URLs, such as www.yahoo.com, www.adventnet.com etc. or URLs in a server, such as http://192.168.4.11/index.html, http://web and so on. To add an URL monitor click on Add URL [Network Monitoring-> Admin]. If no URL Monitor is available in the URL Monitors page then you can click on Click here on the URL monitors page to add an URL monitor.

General Properties
Parameter
Description
URL Monitor Name
Enter the URL monitor name
Probe
Select the probe.
Customer
Select the customer.
URL Address
Enter the URL address that has to be monitored
Monitoring Interval
Enter the monitoring interval time duration in minutes.
Time Out
Enter the time out duration in seconds.
Send Alert to
Enter the email ID inorder to send the alert if the web site is down or request timed out.

Search and Match Content
This option enables you to perform a content match on these URLs and confirm their availability. Further, for pages that require a form submit, such as user name and password, you can provide these details and verify the availability of the next page.
Parameter
Description
Match ContentEnter the content that need to checked whether it matches with content in the URL.
Form MethodSelect either Post or Get as certain URLs can be accessed using either Post or Get.
Request Parameters (if any)Type the request parameters and their values in the form <parameter name>=<value>, if any, to know the actual availability of the URL. Note that you can enter only one parameter in a line.

URL Authorization Details
Configure the user name and password for authorization. This will be required in the pages where you need to log-on and test the availability of the host.

Click Check Now to check the availability of the URL based on the given details. You can verify the correctness of the given details using this instant check.

Finally click on OK.

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Monitoring Windows Services
Certain applications in the Windows system run in the background as services. With MSP Center Plus you can monitor these services and can generate alarms whenever they are down. To monitor Windows services, MSP Center Plus should be installed in a Windows machine. It uses WMI to monitor the Windows services and hence you need to provide the log on details of a user with administrative privilege to connect to the device. So, make sure you configure a WMI credential so that you can apply this to the windows devices.

The Windows service monitors that are available are listed in the Windows Service Monitors page [Network Monitoring-> Admin]. You can also add, edit or delete a  service monitor.

To add new service monitors
  1. Select Add New Service from Actions tab.
  2. Enter the Device Name.
  3. Type the domain administrator user name and password and click on Next.
  4. A list of all the Windows Services available on that machine is displayed. From this select the desired services.
  5. Select either Restart this service or Restart server, based on whether you want to restart the service or the machine when the service goes down.
  6. Click Finish.
To associate the service to the devices
  1. Select Associate to devices from Actions tab.
  2. Select the service that you want to associate.
  3. Select the devices on which the service has to be monitored from Devices on which the service is not monitored box and move to Devices on which the service is monitored box.
  4. Click on Save to associate the service to the selected devices.
  5. Associate a service to servers Result page opens and displays the result that the Service successfully added corresponding to the device name.
You can edit these monitors by clicking on edit icon  or delete by clicking on delete icon .  Under edit  you can switch between Restart this service or Restart server options that has been previously selected by selecting the Do the following option, if the service is unavailable. After selecting the desired option click on Save.

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Event Log Rules
The Event Log is a Windows service that logs about program, security, and system events occurring in Windows devices. The events can be related to some application, system or security. With MSP Center Plus you can monitor these events and configure to generate alarms when critical events are logged. MSP Center Plus uses WMI to fetch the details of these logs and hence you need to provide the log on details of a user with administrative privilege to connect to the Windows machine.

The Event logs rules that are supported by MSP Center Plus are categorized as Application, Security, System, DNS Server, File Replication Service and Directory Service and are listed in the Event Log rules page [Network Monitoring-> Admin-> Event Log Rules]. You can edit these rules by clicking on edit icon  or delete by clicking on delete icon . You can add new rules by clicking on New Rule. To configure event log rules to devices click here.

Add New Rule/Edit Rule
  1. Enter a Rule name. It must be unique. Note: This field cannot be edited.
  2. Enter the event ID to be monitored. This is the unique identifier for the event logs.
  3. Enter the event source. This is the name of the software that logs the event.
  4. Enter the event category. Each event source defines its own categories such as data write error, date read error etc.
  5. Enter the user name to filter the event logs based on the user who has logged on when the event has occurred.
  6. Choose the desired event types that are to filter the event logs based on its type. This may vary according to categories.
  7. Enter the string that is to be compared with event log message inorder to filter the logs by the strings.
  8. Select the alert severity if the incoming event matches the above criteria.
  9. Click on Add Rule to add a new rule or click on Save to save the modifications done on an existing rule.
Note: Other than rule name all the other fields are optional. However, for some cases Event ID is mandatory. Fields other than rule name are for filtering restrictions. If no restrictive value is specified for each field, MSP Center Plus will assume that no restriction on that field is necessary.

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